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Privacy Policy

Your Privacy is important & we are committed to protecting your personal data, how data is collected through www.helloearthbirth.co.uk and how it uses it. This policy may change from time to time so please check this page occasionally. If you do not accept or agree with the contents of this privacy policy, then you must stop using the website immediately.

This privacy policy has been written to provide you with information about:

  • What data Hello Earth Birth Support collects from you

  • How the data is collected

  • How we uses your personal data

  • Your legal rights relating to your personal data

Hello Earth Birth Support is responsible for your personal data. This includes anyone working for or on behalf of Hello Earth Birth Support, and any external providers who have been engaged to provide services.​

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The personal data which Hello Earth Birth Support may collect includes, but is not limited to:

  • Name

  • Address

  • Contact details such as: email address and telephone number

  • Billing information

We may also collect:

  • Information regarding your baby/s such as: Your baby's name, Gender, Due date

  • Any images, documents or videos that you provide or agree to share on our website

Hello Earth Birth Support respects your right to privacy and does not and will never, sell any of your personal data.​

 

Hello Earth Birth Support obtains information about you when you use our website, for example, when you enquire about our services, book a consultation, book a Package or subscribe to our Mailing list.

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All data that Hello Earth Birth Support collects is used specifically for legitimate purposes, they may include but are not limited to:

  • Providing information to you about services offered

  • Booking you in for sessions and Packages

  • Providing our services to you

  • Contacting you

  • Ensuring the information held for you is accurate

  • Checking that you are satisfied with the services you received

We only use your information when your interests or fundamental rights are not interfered with.​

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When someone visits www.helloearthbirth.co.uk we use third party services, Wix and Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out information such as the number of visitors to the various parts of the website. This information is only processed in a way which does not identify individuals. We do not make, and do not allow Wix or Google to make any attempt to find out the identities of those visiting our website.​

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Hello Earth Birth Support may use third-party software providers to log your use of it’s website to improve your experience and the performance of it’s website.

We may also engage external providers to assist in the provision of services. In this event, your personal information may be shared with this external provider but only to the extent that it is required for the provision of services to you.​

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When you register with Hello Earth Birth Support, for example by booking a Package or service, we collect personal information.

We use this information to send you newsletters and other communications to:

  • Tell you about our services

  • Inform you about changes to services

Hello Earth Birth Support does not rent or trade email lists with other organisations and businesses.

Hello Earth Birth Support uses a system on our website to deliver our newsletter. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our newsletter. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails​

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You have the following rights:

  • The right to ask for a copy of personal data that Hello Earth Birth Support holds about you (the right of access)

  • The right to request that Hello Earth Birth Support deletes personal data held on you; where it no longer has any legal reason to retain it (the right of erasure or to be forgotten) – please note, this may cause a contract to be cancelled, if the information requested to be deleted is required for said contract

  • The right to ask Hello Earth Birth Support to update and correct any out-of-date or incorrect personal data that it holds about you (the right of rectification)

  • The right to opt out of any marketing communications that Hello Earth Birth Support sends you and to object to us using / holding your personal data if it has no legitimate reasons to do so (the right to object)

  • The right (in certain circumstances) to ask Hello Earth Birth Support to restrict processing of data’, which means that it would need to secure and retain the data for your benefit but not otherwise use it (the right to restrict processing)

  • The right (in certain circumstances) to ask Hello Earth Birth Support to supply you with some of the personal data it holds about you in a structured machine-readable format and/or to provide a copy of the data in such a format to another organisation (the right to data portability)

Hello Earth Birth Support contact details are found below, if you wish to get in touch about any of the above, we will respond within 28 days.

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